Frequently Asked Questions

What is Blooprint Imaginative Play?

How much does a Blooprint box cost?

How much does shipping cost?

When is the last day to order a box?

Refund/Return Policy

Who do you recommend Blooprint Imaginative Play for?

What comes inside a Blooprint Imaginative Play subscription box?

What kind of themes does Blooprint Imaginative Play select?

How can I access my account?

What’s my account for?

I have a subscription. Why can’t I log into my account?

How can I update my credit card information?

Am I able to subscribe for just one box?

I don’t live in the United States. Can I buy a box using my country’s currency?

What kind of payment do you accept?

My credit card is being declined, even though I know I can use it. Why?

I ordered more than one box by accident. Am I able to cancel one of them?

If I want to subscribe to Blooprint boxes and the current box is sold out, what can I do?

Do you ship to my country?

How much does shipping to my country cost?

Tracking is accessible to which countries?

What if my address has changed?

When will my Blooprint box be shipped to me?

Will I pay any additional fees if I am located in a country outside the US?

How long does it take for my Blooprint box to arrive?

How can I track my Blooprint box?

What can I do if I haven’t received my box, even though my tracking updates indicate that it has been delivered?

Which shipping carrier does Blooprint use?

What if my box is missing an item?

Why is my box being returned to the sender?

If an item in my box is damaged, what can I do?

How do I cancel my subscription?

When is the last day to cancel my subscription so I am not billed for next month’s box?

Can I subscribe to Blooprint boxes after cancelling my subscription in the past?

Will I still get this month’s box if I cancelled my subscription?

When should I expect to be billed?

How do renewals work?

I didn’t receive a box for this month. Why did my subscription not renew?

Why is my bank charging me a small fee to process Blooprint orders?